Seattle Seahawks Gameday Frequently Asked Questions

Fans can pick up a toolkit at the SW Guest Services Location in Olympic Hall, just south of the Pro Shop. The toolkits include noise cancelling headphones, ear plugs, sensory toys, a detailed schedule to help keep track of the game and an "I'M A-OK" identifier badge. The identifier badge can be worn as a sticker or band, displayed on a lanyard or kept in a wallet. The I'M A-OK symbol will help Seahawks fans recognize that a person has autism and give them an opportunity to help or simply be more patient, if necessary.

Additionally, we have a sensory room available for fans at the SW Guest Services Location.

You can text "HAWK12" to 69050 at any point during the game to report fan activity that has disrupted your enjoyment of the game or to report spills or housekeeping issues that require attention. You may also contact the nearest usher or event staff member.

Unfortunately, we do not have a place to store luggage at Lumen Field. Clear bags that are 12" x 6" x 12" or smaller are allowed in the stadium provided that they do not contain items on our prohibited items list.

Full factory sealed plastic bottled water may be brought into the stadium for Seahawks games. Caps should be left ON. Also, empty personal plastic sports bottles will be permitted. Please note that cans, glass, thermos, or other containers are not permitted. Exceptions are made for baby bottles, beverages related to medical needs, and unopened, soft-sided single-serve containers (ie. juice boxes).

Seahawks fans may bring food into Lumen Field and Lumen Field Event Center on game days in clear plastic bags only. Coolers and large backpacks are prohibited on Seahawks game days.

Children who have celebrated their third birthday are required to have a ticket to gain admittance to a Seahawks game. Children under three years of age are not required to have a ticket provided they sit on an adult's lap. As a courtesy to all fans and to comply with fire regulations, children should not sit in the aisles or walkways. There are no discounted tickets available for children.

For all offerings please visit our Food & Beverage page. You can also check out specific locations for your favorite vendors and items with our Concession Guide.

This is a WA State Liquor Control Board policy which states that hard alcohol remain in a "controlled area". For example, the Club Loft or Club Lounge. No hard alcohol is permitted in the bowl.

The majority of the seats in Lumen Field are protected from the elements. The following general outline will serve to assist fans in determining whether or not their seats are covered. This information is weather and wind speed/direction contingent. Generally, the east side is known as the "sunny side", and in addition, will be more exposed to the elements.

• Field/Main Level Cover: Cover begins at Rows Z-AA of the 100 level sideline seats
• North End Zone and Hawks Nest: No covered seating
• South End Zone: Cover only in last two rows, QQ and PP
• Delta Sky360 Club Level: All seating covered
• Suite Level: All seating covered
• Summit Level: Sideline-covered*; Corners-no covered seating

* East side, rows A-D may be exposed to elements based on wind speed

Yes, Lumen Field and Lumen Field Event Center has family restrooms equipped with baby changing stations. You can contact the nearest Event Staff member for directions.

For guest safety and convenience there are several First Aid Stations located throughout Lumen Field and Lumen Field Event Center. In an emergency, please notify the nearest Guest Services representative for assistance or directions. First Aid stations can be found at the following locations:

• Main Concourse: Sections 103, 119 & 141
• Club Level: Rainier West Neighborhood across from Club Suite 26
• Suite Level: Rainier West Neighborhood across from Suite 36
• Summit Level Concourse: Sections 300 & 326

Automatic External Defibrillators (AED's) are located throughout the facility.

Yes, fundraising opportunities are available through First and Goal Hospitality. View more information.

Guest Services Locations are stationed throughout the stadium to help with questions and concerns, to check strollers and assist in finding lost guests or items. Our Guest Services Locations are as follows:

• Event Center: During hours of Ticketmaster Tailgate
• Field Level: Across from Section 130
• Main Concourse: Across from Sections 100 & 127
• Club Level: Concierge desk at the Ring of Honor Lounge, located in the Rainier Neighborhood of the Club Level
• Summit Level Concourse: Across from Section 318

The best thing to do during a game is go to a GuestLink Location immediately. They can check if anything has been turned in thus far. To check on a lost item after the game, contact Lumen Field Lost & Found at (206) 381-7544 or complete the form at https://www.lumenfield.com/plan-your-visit-stadium-guide/lost-found

We do not provide discounts directly from our office, but you can contact your local MWR office as they may have tickets available.

The Seahawks have transitioned to Mobile Tickets. For information, tutorials and FAQs please visit Seahawks.com/MobileTickets.

Since all of our on-site parking is sold out, we recommend the Union Station Garage on 4th Ave. or the Mariners Garage adjacent to T-Mobile Park. There are also a variety of private lots located south of T-Mobile Park or north of Lumen Field around Pioneer Square.

Unfortunately not. These locations are sold out on a full-season basis. If you do not have a prepaid season parking pass, it is unlikely that you will be able to park at either location. We do however have an ADA drop off area on 1st Ave. S and Railroad, right in front of the Pro Shop on the west side of Lumen Field. This is a great place to drop off ADA guests while you find alternate parking.

The drop off area is located on the west side of Lumen Field in front of the Pro Shop. The only way to access the drop off area is from 1st Ave. S and Railroad. This area is available both before and after every game. Please be patient and follow police instructions as this area can get congested close to game time.

Parking passes are extremely limited. Please contact your Account Representative at (888) NFL-HAWK to discuss any available options. Our North Lot and Lumen Field Garage are completely sold out, but we sometimes have options available in nearby garages.

No, due to limited space we are unable to offer RV parking at Lumen Field.

Tune your radio to KIRO 710AM. They will provide traffic updates and suggestions as to where to park if you are not a pass holder.

Yes, we are pleased to offer The Mother's Room, located on the SW Corner of the Suite Level. It can be accessed by the SW elevators. The Mother's Room is a private space where moms can nurse, pump and spend some quiet time. The room has soft lighting, comfortable chairs and electrical outlets. It also has a convenient changing table and hand washing sink.

Tailgating is not permitted on Lumen Field property. For those fans interested in tailgating, we recommend the parking lot located at 8th and Holgate. It is about a 10 minute walk south of Lumen Field and is sold on a game-by-game basis on site.

The newly renamed space located inside the Lumen Field Event Center, is the premier Seahawks pregame football experience for fans of all ages.
Open 3 hours before kickoff, fans can show off their skills at the Gaming Zone, enjoy value-priced concessions, grab a drink at the Sports Bar (21+), or shop the latest Seahawks gear at The Pro Shop. Plus, younger fans can explore the Kids Zone with games, inflatables and more!

To see what tickets are currently available and for more information, please visit Seahawks.com/Tickets. If the game you are looking for is sold out, you can also purchase tickets through our secure secondary resale marketplace, the NFL Ticket Exchange.

The Seahawks do not sell away game tickets. Please call the home team or go to primesport.com for travel packages.

How can help ensure my tickets are only used by me on gameday?

A: The Seahawks have transitioned to Mobile Tickets to better protect your tickets and prevent fraud. Please be sure to keep any active ticket barcodes private and do not share them on social media. Screen shots of mobile tickets are not valid, so be sure to check that you are using an active mobile ticket for entry into Lumen Field.

Please be wary of any third parties attempting to sell paper tickets. If you are purchasing tickets please only purchase from verified NFL platforms:

• Seahawks.com/Tickets
• NFL Ticket Exchange
• StubHub
• SeatGeek

It is illegal to sell tickets at any price on Lumen Field property. We have added extra security and police patrols to help deter this bothersome practice.

It is absolutely NOT safe to buy tickets from anyone selling on the street. Most of the time these tickets are counterfeit or have been reported lost or stolen. Fans who choose this route, do so at their own risk. The Seahawks assume no responsibility for tickets purchased anywhere other than authorized Seahawks sources. We encourage our fans to purchase tickets only through Seahawks.com/Tickets or other verified NFL platforms including NFL Ticket Exchange, StubHub or SeatGeek.

There are ATMs located on Field Level at sections 132 & 138, in the Main Concourse at sections 103, 118 & 144, on the Delta Sky 360 Club Level at sections 205 & 231, and on the Summit Level at sections 303 & 329.

For your convenience, baby-changing stations are located in all family restrooms throughout Lumen Field and Lumen Field Event Center. Family restrooms are located on the Main Concourse at sections 118 & 126, on the Delta Sky 360 Club Level at sections 212, 215, 222 & 232, on the Suite Level across from Suite 36, and on the Summit Level at sections 302, 315, 322 & 343.

Family restrooms with baby-changing tables and chairs for nursing are also available on the Main Concourse at sections 118 & 126, on the Delta Sky 360 Club level at sections 212, 215, 222 & 232, on the Suite Level across from Suite 36, and on the Summit Level at sections 302, 315, 322 & 343.

Bicycles may be parked at the bike racks on the North Plaza at the owners' risk. Bikes may not be locked to fences, posts, trees or signs.

The Lumen Field Box Office is located in the northwest corner of the stadium. Ticket sellers are available three days a week, Thursday, Friday and Saturday, to assist you with all Lumen Field events. For Seahawks football event information, please call (206) 682-2800. For all other Lumen Field events, please contact (206) 381-7848.

Hours of Operation

• Thursday - Saturday 10 a.m. - 2 p.m.

The Box Office is closed on Sundays, except Seahawks game days. The Box Office phone number on game day is (206) 381-7848.

Captioning is available for guests via the corner fascia boards for all Seahawks games. This system may not be available for all stadium events.

For a guide to Lumen Field concessions, visit our Food & Beverage Guide.

Drinking fountains are located near the restrooms on all levels of Lumen Field and Lumen Field Event Center. On the Summit Level Concourse there are 27 fountains, on the Club Level there are 4 double fountains, on the Main Concourse there are 16, and on the Field Level there are 6.

Lumen Field is equipped with two elevators in each of the corners of the stadium, providing service to all levels of the facility. Elevators are also located at the north and south ends of the parking garage, as well as the southeast corner of the Event Center. Elevator service is available to Delta Sky360 Club Seat Holders, Suite holders and guests with disabilities or difficulty climbing stairs and ramps. For convenient access to the Summit Level, an express elevator is also available in the Olympic Neighborhood.

• Main Concourse: Sections 103, 119 & 141
• Club Level: Rainier West Neighborhood across from Suite 26
• Suite Level: Rainier West Neighborhood across from Suite 36
• Summit Level Concourse: Sections 300 & 326

Automatic External Defibrillators (AED's) are located throughout the facility.

• Event Center: During hours of Touchdown City
• Field Level: Across from Section 130
• Main Concourse: Across from Sections 100 & 127
• Club Level: Concierge desk at the Ring of Honor Lounge, located on the south end of the Club Level
• Upper Concourse: Across from Section 318

Located on the SW corner of the Suite Level. It can be accessed by the SW Elevators.

For your safety and convenience, Seattle Police Department and King County officers are stationed throughout Lumen Field and Event Center. If you have an emergency, please notify the nearest Lumen Field staff member representative immediately.

Four ramps are located in the corners of the stadium. All ramps access the upper levels of the stadium and are ADA-compliant. Staircases are also adjacent to all ramp locations.

Restrooms are located throughout Lumen Field and Lumen Field Event Center and are all ADA-compliant. Baby changing stations can be found in all Family Restrooms located throughout the facility. Family restrooms are located on the Main Concourse at sections 118 & 126, on the Delta Sky 360 Club level at sections 212, 215, 222 & 232, on the Suite Level across from Suite 36, and on the Summit Level at sections 302, 315, 322 & 343.

Public Will Call windows are located at the northwest Box Office. Press and Player Will Call is located at the southwest Box Office. All windows open 3 hours prior to kickoff.

A picture ID is required for all Will Call ticket pick-ups. The credit card used to purchase tickets is also required for Ticketmaster Will Call pick-ups.

Wireless Internet is available throughout Lumen Field. Access to the stadium networks can be found at LumenFieldWiFi.