Q: With ticket sales ongoing, do you expect to have a full capacity stadium?
A: We are thrilled to be actively preparing to host fans at Lumen Field in the fall, including conducting our standard ticket sales process. We are continuing to work closely with the NFL, as well as local public health and government officials on planning for gameday and will continue to follow all local guidelines for public sporting events. While we are hopeful for the future, should we be required to limit fans in attendance at any time this season, the same fan-friendly ticket policies for refunds or account credits will be applied in 2021. Specific details will be provided to ticket holders at that time.
Q: Will there be any specific requirements in order to attend games?
A: We are continuing to work closely with local public health and government officials to ensure the safest possible environment for all guests, players and staff. As current conditions for public sporting events are frequently changing, specific guidelines for Seahawks gamedays will be communicated later this summer. A comprehensive overview of Lumen Field's current safety protocols and COVID-19 enhancements can be found online.
Q: What is the refund policy for single game ticket purchases through Ticketmaster?
A: If a game is cancelled and is not rescheduled within 30 days, is moved to a new location, or if capacities are limited or prohibit fans from attending, ticket holders will receive a refund for the ticket purchase price. You can review Ticketmaster’s full COVID-19 refund policy online. If you resell your tickets through the NFL Ticket Exchange, the funds will process through to your account only after the game kicks off in order to protect both the buyer and seller in the event of any schedule or capacity changes.
Lumen Field's Safety Protocols
Learn more about Lumen Field's current safety protocols and COVID-19 enhancements. As conditions for public sporting events are frequently changing, specific guidelines for Seahawks gamedays will be communicated closer to the start of the season.
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