Season Ticket Holder Frequently Asked Questions

Season Ticket Holder Frequently Asked Questions

Seat Relocation

How do I request to participate in the 2020 Seat Relocation Process?

Requests to participate in the Seat Relocation Process were accepted prior to March 31st and are now closed.

When does the 2020 Seat Relocation Process start?

The 2020 Seat Relocation Process will take place between April 14 - April 24. You will receive an email notification 48 hours prior to your dedicated appointment window with instructions. Appointment times are scheduled based on your season ticket holder tenure.

How do I access the online interactive seating map during my appointment window?

During your appointment window, log in to Seahawks Account Manager and select the "Seat Relocation" button from your home page. This will take you to the online interactive seating map where you can view or select available seating options. Quick tip: Make sure you know your login information prior to your window beginning for quickest access to the map!

Please note that if you have seats on your account at both the 2008 & Prior rate and 2009 & after Rate, you will receive instructions in your email to conduct your relocation directly through your Account Representative during a dedicated appointment window. Your Account Representative will assist with available options and maintain the correct pricing levels on your account during your seat relocation.

Can I use my mobile device to relocate via the interactive seating map?

Yes, if you are using a mobile device you will need to log into Account Manager using your internet browser and select the "Full Site" option. This option will take allow you to select the "Seat Relocation" box and advance to the interactive seating map.

I have multiple sets of season tickets but only want to move one set. Can I just relocate one set?

Yes. At the "Select Seats to Upgrade" screen, simply select the seats that you want to relocate. If you would like to relocate multiple seat locations, they will need to be done one location at a time.

Is there any cost to relocating my seats?

A $5 fee will be added to your payment plan at the time of relocation. Please note if you choose to upgrade to a higher price level you may be charged a catch-up amount based on the payment plan you have selected. Otherwise, no additional payment will be required to relocate your seats.

Can I relocate my seats to a location that has more seats than I need?

Yes, you can relocate your seats into a location that exceeds how many seats you currently own as long as it does not leave a single seat open.

Can I relocate my seats along with a friend who has season tickets too?

We would be happy to try and find a seating location to accommodate you and other seat partners. If you both are in the same dedicated time window, feel free to use the interactive map to relocate. If you have different time windows, please contact your Account Representative during the later window and we can manually identify any potential locations over the phone with you.

How do I access the online interactive seating map during my appointment window?

During your appointment window please follow these steps: 

  1. Log in to Seahawks Account Manager and select the "Relocate Now" button from the pop-up box
  2. Select the seats you would like to relocate and click "Next"
  3. Select the 2020 Season Plan and click "Next" (please note the event dates listed are placeholders)
  4. Your interactive seat map may take a few seconds to load. Once loaded, you can add filters or select your preferred viewpoint. Click into a section to view available seats, highlighted in green.
  5. Select your desired seat location by clicking the green seats. From here you can see the view point and choose to Add Seats to Cart, or go back and view other options. Please note that you will not be able to proceed if you select seats from a block that leaves only a single seat.
  6. To proceed, click the cart icon in the upper right hand corner and select "Continue" to checkout
  7. Review your cart and proceed to "Checkout" to select your payment plan
  8. For Delivery Method, please simply select the "Add to Acct" option.
  9. For Payment Method, use the drop down to select your renewal payment plan. No charge will be due at this time unless you have upgraded to a new price level and need to make up the difference on your selected plan. 
  10. Click the box to "Accept Terms & Conditions" and hit "Submit Order" to finalize your relocation. Your new seats will update on your account.

Please note that if you have seats on your account at both the 2008 & Prior rate and 2009 & after Rate, you will receive instructions in your email to conduct your relocation directly through your Account Representative during a dedicated appointment window. Your Account Representative will assist with available options and maintain the correct pricing levels on your account during your seat relocation.

General Frequently Asked Questions

How do I access and manage my season tickets?

Your season tickets are mobile! You can view, transfer, or sell mobile tickets through the Seahawks Mobile App. Be sure to log into your account on the Seahawks Mobile App for convenient access to your tickets on gameday. Additionally, you can transfer or sell your tickets through Seahawks Account Manager via your mobile browser or on a desktop computer. Visit our Mobile Ticket Guide for full tutorials and step-by-step instructions.

Can I print my tickets?

No. We eliminated PDF paper tickets a few years ago. All tickets are mobile and accessible via your mobile device. Your phone is your ticket. Screenshots are also not accepted due to the rotating barcode technology.

How do I transfer my tickets?

Tickets can be transferred digitally through your Account Manager by selecting the desired game and then selecting "Transfer" in the top right-hand corner. You will input the recipient's name and email to complete the transfer. For full step-by-step instructions click here.  

How does my guest accept my ticket transfer?

When you send your tickets, your recipient will receive an email or text message asking them to accept the tickets. Your recipient will follow the steps from their email or text message to sign in or create a Seahawks account and accept their tickets. Once they have successfully accepted the tickets the recipient will need to download the Seahawks Mobile App to their phone and sign into their account by selecting "Mobile Tickets". On your Seahawks Account Manager, you can see if the offer is still pending or has been claimed by the recipient.

How do I purchase sideline passes or other gameday experiences?

Gameday Experiences can be purchased through the Seahawks Mobile App or a web browser.

Mobile App

1.    Open, update or download the Seahawks Mobile App

2.    Go to the "More" section located on the bottom panel

3.    Click "Purchase Experiences" and begin to input your information.

Web Browser

Navigate to seahawks.expapp.com and register with email and phone number.

How can I buy single game tickets for the upcoming season?

Single game tickets will go on sale via Seahawks.com/Tickets shortly following the NFL Schedule Release in April. We will also make 3,400 affordably priced tickets per game available in July. A date and additional details will be announced this summer.

Can I purchase away game tickets through the Seahawks organization?

The Seahawks receive a small number of tickets through our visiting team allotment. Tickets are typically located in the upper level of opposing team stadiums. For more information or availability please contact your Account Representative directly. You can also visit the host team website for more information on their single game tickets, visit NFL.com/TicketExchange for seats on the secondary market, or Primesport.com for travel packages.

How do I find out who my Account Representative is?

You can find your Account Representative through Account Manager by clicking on your name in the top right-hand corner and then selecting "Account Settings". Select "Contact Us" in the top right-hand corner to find your Account Representatives name, phone number, and to send a message.

How long is the current wait for additional season tickets on Blue Pride?

We are currently at capacity with 12,000 membership deposits. The wait time will strictly depend on ticket availability and renewal rates. Please note that it will take multiple years for us to fulfill all current membership requests for season tickets. To be added to our Blue Pride Notification list to be notified when deposits become available, visit our website.

Where's my Pro Shop Discount Card?

Your Pro Shop Discount Card can be accessed through the Seahawks Mobile App on your phone. Log on to the Seahawks App and select "Pro Shop Discount Card" from the menu to claim or transfer your discount card to a seat partner.

How can I register to attend Seahawks Training Camp?

Seahawks will host Training Camp in late July through early August. Specific practice dates and registration information will be available at the end of June and communicated to Season Ticket Holders by email.

Season Ticket Renewal

When will season ticket renewal begin?

Renewals begin during the first week of March every year. A 25% initial renewal deposit will be due mid-March to secure your season tickets.

How will Season Ticket Holders be notified about when renewal begins?

All Season Ticket Holders will be notified at the beginning of March via their email on file. A renewal invoice will be uploaded to your Account Manager to review and make payment.

What are the available payment plans?

For your convenience we offer three easy ways to pay for your tickets:

For your convenience we offer easy ways to pay for your tickets:

  • In-Full 100% Now: Pay your balance in full with one payment and you're all set for the upcoming season
  • 50% Now, 50% Later: Pay half by mid-March, and the other half of your balance will be processed with an automatic payment on the extended deadline of June 15th. 
  • 4 Payments of 25%: Pay four equal installments with this automatic payment plan. The initial 25% will process when you sign up for the plan by mid-March, and the other three payments will automatically charge on May 1st, and May 29th and June 15th (*please note the original April installment has been deferred). 

During this time we have a number of deferred and custom payment plans available to accommodate you. To discuss plans please contact your Account Representative and we would be happy to assist.

Can I add season tickets to my account?

Due to our season ticket capacity and wait list, we don't currently have availability to add seats outside of our Blue Pride Wait List. If you are interested in adding seats in the future please visit our website to join the Blue Pride Notification List.

Cashless FAQ

Can I use cash at Century Link Field?

Concessions, retail purchases and parking payments will only be accepted on credit, debit or prepaid cards to speed up transaction times and improve efficiency throughout the stadium. For more information on cashless navigate to Centurylinkfield.com/cashless.

Which cards are accepted?

All major credit cards are accepted, including Visa, MasterCard, Discover and American Express.

What if I bring cash to the game?

For fans who don't have a debit or credit cards, there are 10 cash-to-card kiosks in the stadium. They convert any amount of cash to a prepaid card that can be used anywhere in the stadium. Kiosks are free to use.

Where are the cash to card kiosks located?

Field Plaza (Sections 138 & 131), Main Concourse (Sections 103 & 119), Club Level (Sections 213 & 231), Upper Level (Sections 304, 330, & 340), Century Link Field Event Center/WAMU Theater.