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Zach Hensley originally joined the Seahawks family in 2015 as managing director of guest experience at CenturyLink Field. He was promoted to vice president of venue operations and guest experience in 2017. In his position, Hensley oversees and directs hospitality operations, guest services, facility operations, field operations, conversion, and event operations for CenturyLink Field, CenturyLink Field Event Center, and WaMu Theater. Most recently, Hensley was instrumental in the creation of First & Goal Hospitality, including the design of the company’s organizational structure as project manager for this new entity of the Seattle Seahawks. He has more than 17 years of experience in stadium operations, hospitality, and customer service. Prior to joining the Seahawks, Hensley was involved in project management, planning, concept design, food service design and while managing multiple facilities throughout his career including Levi’s Stadium and the KFC Yum Center in 2010. During his career, he has provided operational guidance for the Seahawks, Seattle Sounders FC, San Francisco 49ers, Kansas City Chiefs, Kansas City Royals, the University of Louisville, Super Bowl XLIV, NHL All Star Games, NCAA Football Championships, WrestleMania, NHL Stadium Series and NCAA Final Four Championships. He resides in Bellevue with his wife, Valerie, and two children, Emma and Chase.