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Seattle Seahawks Season Ticket Holder Frequently Asked Questions

Season Ticket Holder Frequently Asked Questions

Seat Relocation Step-by-Step Instructions

Relocating General or Club Seats
  1. During your dedicated appointment window, log into Seahawks Account Manager using the email address associated with your account
  2. Select "Upgrade Now" in the pop-up box
  3. Select the season ticket locations you'd like to upgrade and continue to the interactive seating map
  4. You can rotate the map view with the controls on the top left of the screen. Select any section with a green dot to view and select available seats highlighted in green.
  5. Once you've selected your new seats, add to cart and proceed to checkout
  6. Complete the checkout steps and submit any necessary payment to catch up on your payment plan. There is a $5 processing fee for any seat relocation.
  7. Agree to terms and submit payment to complete your seat relocation. You will receive a confirmation email with a summary of your new seat location.
Relocating Wheelchair or Accessible Seats

If you have indicated you require a wheelchair or accessible seating location, you will be able to view available seating options on the interactive seating map by toggling on the accessible seat icon. If you also have general or club seating, you will be able to view those seating locations during your appointment window as well.

  1. During your dedicated appointment window, log into Seahawks Account Manager using the email address associated with your account.
  2. Select "Upgrade Now" in the pop-up box
  3. Select the season ticket locations you'd like to upgrade and continue to the interactive seating map
  4. Once the map loads, toggle on the accessible seat icon on the top toolbar
  5. You can rotate the map view with the controls on the top left of the screen. Select any section with a green dot to view and select available seats highlighted in green.
    - If you are relocating a wheelchair seat, you will be able to select the designated ticket type before adding to your cart. One ticket should be listed as a "Wheelchair Seat" to reflect your seating accommodations.
    - If you are relocating an accessible seat (removable chair) or general seat, there is no need to select a designated ticket type.
  6. Once you've selected your new seats, add to cart and proceed to checkout
  7. Complete the checkout steps and submit any necessary payment to catch up on your payment plan. There is a $5 processing fee for any seat relocation.
  8. Agree to terms and submit payment to complete your seat relocation. You will receive a confirmation email with a summary of your new seat location.
Relocating Seats at Multiple Price Levels (Both 08 + 09)

If you currently have seats at both the 2008 & Prior and 2009 & After price levels, you will be prompted to "Select Ticket Type" and designate each price level accordingly.

  1. During your dedicated appointment window, log into Seahawks Account Manager using the email address associated with your account.
  2. Select "Upgrade Now" in the pop-up box
  3. Select the season ticket locations you'd like to upgrade and continue to the interactive seating map
  4. You can rotate the map view with the controls on the top left of the screen. Select any section with a green dot to view and select available seats highlighted in green.
    - When you select your seats, you will be prompted to "Select Ticket Type" and designate each price level accordingly (2008 & Prior or 2009 & After).
  5. Once you've selected your new seats, add to cart and proceed to checkout
  6. Complete the checkout steps and submit any necessary payment to catch up on your payment plan. There is a $5 processing fee for any seat relocation.
  7. Agree to terms and submit payment to complete your seat relocation. You will receive a confirmation email with a summary of your new seat location.

Seat Relocation FAQs

Q: When does the 2024 Seat Relocation process take place?

A: The annual Seat Relocation process will take place between April 8 – May 8, 2024. All season ticket holders with general and/or Delta Sky360⁰ Club seats will be automatically opted in to participate. Charter seats are not eligible for seat relocation as each specific seat has an ownership license.

You will be assigned a dedicated appointment window based on your season ticket holder tenure. Seat Relocation is an online interactive process through Seahawks Account Manager, where you can view available seats and select a new seat location. If you don't find a preferred seat location you can keep your same seats.

Your appointment window time will be posted in your Seahawks Account Manager. You will receive an initial email notification in advance, and then a reminder email the day before your window. SMS text notifications and Seahawks App push notifications will also be sent to those opted in.

Q: How do I access the online interactive seating map during my appointment window?

A: During your appointment window, log in to Seahawks Account Manager and you will see a Seat Relocation pop-up screen. Select the "Upgrade Now" button to select your seats and proceed to the online interactive seating map where you can view or select available seating options. Please review our Step-by-Step Instruction guides above for additional details on how to relocate.

Please review your Seahawks Account Manager login information prior to your window for quickest access to the map. If you log in early, you may need to refresh for the "Upgrade Now" to appear.

Q: What is the best way to view the interactive seating map?

A: If available to you, we recommend using a web browser on a laptop or desktop computer to view the interactive seating map. If you have any trouble interacting with the map in your default web browser, trying a different web browser version may help resolve the issue. If for any reason your map freezes throughout your navigation, hit your web browser's refresh button to reload it.

Q: Can I use my mobile device to relocate via the interactive seating map?

A: Yes, if you are using a mobile device you can log into Seahawks Account Manager using your mobile web browser and select the "Full Site" option. Select the "Upgrade Now" button to advance to the interactive seating map.

Q: I have multiple sets of season tickets. Can I relocate only one set?

A: Yes, you will be able to select the specific seats that you want to relocate.

Q: Can I relocate my seats to a location that has more seats than I need?

A: Yes, you can relocate your seats into a location that exceeds how many seats you currently own as long as it leaves a pair or more together. It cannot leave a single seat open.

Q: Can I add on seats during this process?

A: Adding on seats will not be available as all new seating is directly fulfilled through the Blue Pride Wait List.

If you currently have 2 seats and would like to add on a 3rd seat to relocate to a block of 3 seats together, please inquire with your Account Representative. There is a minimum 2-year commitment if you add on a single seat to your package.

Q: Can I relocate my seats along with a friend who has season tickets too?

A: We would be happy to try and find a seating location to accommodate you and other seat partners. If you both are in the same dedicated appointment time window, feel free to use the interactive map to relocate. If you have different time windows, please contact your Account Representative during the later window and we can manually identify any potential locations over the phone with you.

Q: Is there any cost to relocating my seats?

A: A $5 fee will be assessed at the time of relocation. If you relocate to seats at a higher price, you will be prompted to catch up to at least 25% on your current payment plan.

Q: Are there premium seating options available?

A: Any available Delta Sky360⁰ Club Level seats, Toyota Reserve Club seats or Field Seats will be accessible to upgrade to via the online interactive map or through your Account Representative.

Outside of the online seat relocation process we have a limited number of private Suites available. You can learn about Suites by requesting more information here.

Season Ticket Renewal FAQs

Q: When Will Season Ticket Renewal Begin?

A: Season ticket renewal takes place starting in March every year. A minimum 25% initial renewal deposit is due to secure your season tickets, with the full balance due a few months later. Specific dates will be communicated each year.

2024 Season Ticket Renewal Dates

  • 25% Minimum deposit due by March 15
  • Full payment due by June 21

You can sign up for the Season Ticket Auto-Renewal plan to have your seats automatically renewed each year on the 4 part payment plan. More information can be found here: https://www.seahawks.com/tickets/season-tickets/holders/renewal/auto-renewal

Q: How Are Season Ticket Holders Notified About When Renewal Begins?

A: All season ticket holders are notified by email when renewal begins. A renewal invoice will be uploaded to your Seahawks Account Manager to review and make payment.

Q: How Do I Renew My Season Tickets?

A: During the dedicated renewal period, you can renew your tickets online through Seahawks Account Manager or by contacting your Account Representative. A minimum 25% initial renewal deposit is due to secure your season tickets. If you are enrolled in Auto-Renewal, your 4-part payment plan will be automatically processed on the dedicated payment date to renew your seats. Please ensure your preferred credit card on file is updated and active.

Q: Are Payment Plans Available For My Season Tickets?

A: Yes, we offer a variety of payment plans to spread out your payment including 2-part and 4-part plans. All available payment plans will be communicated during the dedicated renewal period and are available to select through Seahawks Account Manager. All Auto-Renewal members will automatically be signed up for the 4 part payment plan.

Q: Can I Add Season Tickets To My Account?

A: Due to our season ticket capacity and waitlist, we don't currently have availability to add seats outside of our Blue Pride Wait List. If you are interested in adding seats in the future please visit our website to join the Blue Pride Notification List. Charter Seats, Field Seats and Suites do not require a waitlist position. Please feel free to contact us if you'd like more information on any of these seating options.

General FAQs

Q: How Do I Access And Manage My Season Tickets?

A: Your season tickets are mobile! You can view, transfer, or sell mobile tickets through the Seahawks Mobile App. Visit our Mobile Ticket Guide for full tutorials and step-by-step instructions.

Q: How Do I Access And Manage My Season Tickets? Can I Print My Ticket From Home, Or Get A Season Ticket Card Instead?

A: No, all tickets are mobile and accessible via your smartphone or mobile device. Screenshots are not accepted due to the rotating barcode technology.

Q: How Do I Transfer My Tickets?

A: Tickets will be available to transfer shortly following the annual schedule release in May for any game tickets paid in full. Tickets can be transferred digitally through Seahawks Account Manager. [How to Transfer Tickets]

Q: How Does My Guest Accept My Ticket Transfer?

A: Accepting a ticket transfer is easy through the Seahawks Mobile App. You can share these instructions with your guest: [How to Accept A Ticket Transfer]

Q: How Can I Buy Single Game Tickets For The Upcoming Season?

A: Single game tickets will go on-sale following the NFL Schedule Release in May. Visit our Single Game Tickets page for more information and to sign up for notifications.

The Seahawks will make value tickets available in June with a dedicated on-sale. Value tickets are located in the Summit Level corner sections and are priced to represent the lowest average league ticket price. Pricing and details will be announced in May.

Q: Can I Purchase Away Game Tickets Through The Seahawks Organization?

A: The Seahawks receive a small number of tickets through our visiting team allotment. Tickets are typically located in the upper level of opposing team stadiums. For more information or availability please contact your Account Representative directly. You can also visit the host team website for more information on their single game tickets, visit nfl.com/ticketexchange for seats on the secondary market, or Primesport.com for travel packages.

Q: How Do I Find Out Who My Account Representative Is?

A: Within Seahawks Account Manager, select "Contact Your Account Representative" from the top menu bar. Additionally, contact information for all of our Account Representatives can be found here. You can also call us at 888-NFL-HAWK and we'd be happy to introduce and connect you to your rep.

Q: How Long Is The Current Wait For Additional Season Tickets On Blue Pride?

A: We are currently at capacity with 12,000 membership deposits. The wait time will strictly depend on ticket availability and renewal rates. Please note that it will take multiple years for us to fulfill all current membership requests for season tickets. To be added to our Blue Pride Notification list to be notified when deposits become available, visit our website.

Q: Where's My Pro Shop Discount Card?

A: Your Pro Shop Discount Card can be accessed through the Seahawks Mobile App on your phone. Log on to the Seahawks App and select "My Profile" to find your Pro Shop Discount Card.

Cashless FAQs

Q: Can I Use Cash At Lumen Field?

A: Concessions, retail purchases and parking payments will only be accepted on credit, debit or prepaid cards to speed up transaction times and improve efficiency throughout the stadium.

Q: Which Cards Are Accepted at Lumen Field?

A: All major credit cards are accepted, including Visa, MasterCard, Discover and American Express.

Q: What If I Bring Cash To The Game?

A: For fans who don't have a debit or credit card, there are 10 cash-to-card kiosks in the stadium. They convert any amount of cash to a prepaid card that can be used anywhere in the stadium. Kiosks are free to use.

Q: Where Are The Cash To Card Kiosks Located?

A: Olympic Hall (Sections 138 & 131), Main Concourse (Sections 103 & 119), Club Level (Sections 213 & 231), Summit Level (Sections 304, 330, & 340), Lumen Field Event Center/WAMU Theater.

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