Qwest Field has been equipped with a highly advanced assistive listening system (ALS). Headsets and receivers are available for no charge at Guest Services. A driver’s license, credit card or some form of identification will be required as a deposit.
Closed Captioning is available for guests via mobile phones. Most mobile phones are compatible with the system. In the event a personal phone is not compatible, a limited number of mobile phones are available for check out with a valid driver’s license at any Guests Services booth. The mobile phones will transmit communications made through the stadium's public address system. Please stop by a Guest Services booth for more details. This system may not be available for all stadium events.
There are ATMs in various locations on all levels of Qwest Field and Qwest Field Event Center.
For your convenience, baby-changing stations are located in all family restrooms throughout Qwest Field and Qwest Field Event Center. Family restrooms are located on all levels of Qwest Field.
Bicycles may be parked at the bike racks on the North Plaza at the owners' risk. Bikes may not be locked to fences, posts, trees or signs.
The Qwest Field Box Office is located in the northwest corner of the stadium. Ticket sellers are available six days a week to assist you with all Qwest Field events. For Seahawks football event information, please call (206) 682-2800. For all other Qwest Field events, please contact (206) 381-8057.
Hours of Operation:
January - June:
Monday - Friday 10:00 am - 5:00 pm
Saturday 10:00 am - 2:00 pm
July - December:
Monday - Friday 8:30 am - 5:30 pm
Saturday 10:00 am - 2:00 pm
The Box Office is closed on Sundays, except Seahawks game days.
For a list of Stadium concession stands, click here.
Drinking fountains are located near the restrooms on all levels of Qwest Field and Qwest Field Event Center. On the Upper Concourse there are 27 fountains, on the Club Level there are 4 double fountains, on the Main Concourse there are 16, and on the Field Level there are 6.
Qwest Field is equipped with two elevators in each of the northeast, northwest, and southwest corners of the stadium, providing service to all levels of the facility. Elevators are also located at the north and south ends of the parking garage, as well as the southeast corners of the Qwest Field Event Center. For convenient access to the upper level, an express elevator is also available in the NW corner.
Elevator service priority is given to guests with disabilities, followed by Club Wells Fargo and suite ticket holders. Please be mindful of elevator line procedures in the lobbies.
For guest safety and convenience there are several first aid stations located throughout Qwest Field and Qwest Field Event Center. In an emergency, please notify the nearest Guest Services representative for assistance and directions to these first aid stations. First Aid stations can be found in the following locations:
Automatic External Defibrillators (AED's) are located throughout the facility.
Fans can access complete information about Qwest Field and Event Center at the following Web sites:
Guests are encouraged to instruct children in their group to find a Qwest Field staff member if they become lost or separated from their group. Lost children will be taken to the nearest Spectator Services Center. Parents looking for a lost child should follow the same procedure.
As a preventive measure, all Spectator Services Centers and Spectator Services Representatives offer the "Family Finder" program as a free service. Parents can also have their seat location printed on a fun wristband for their children to wear while at Qwest Field.
For your safety and convenience, Seattle Police Department and King County officers are stationed throughout Qwest Field and Event Center. If you have an emergency, please notify the nearest Qwest Field staff member representative immediately.
Public telephones are located at all Spectator Services Booths. TDD/TTY phones are available at the Qwest Field Box Office.
Four ramps are located in the southwest, northwest, northeast and southeast corners of the stadium. All ramps access the upper levels of the stadium and are ADA-compliant. Staircases are also adjacent to all ramp locations.
Restrooms are located throughout Qwest Field and Qwest Field Event Center and are all ADA-compliant. Family restrooms with baby-changing tables and chairs for nursing are also available throughout the facility.
Got a question? Spectator Services Centers are provided to help with questions or concerns, to check strollers, and assist in finding lost guests or items. Any stadium staff member can offer assistance, or you can visit one of our Spectator Services Centers in the following locations:
Public Will Call windows are located in the northwest corner of the stadium, and will open two hours prior to the event. Press and Player Will Call is located at the southwest corner and will open three hours prior to kickoff of a game.
A picture ID is required for all ticket pick-ups. The credit card used to purchase tickets is also required for Ticketmaster Will Call pick-ups.
Will Call locations vary for other Qwest Field and Qwest Field Event Center events. Please call the Qwest Field offices at (206) 381-7555 for specific event information.