Policies

Bag Search

The Seahawks, CenturyLink Field and the NFL have a new bag policy as of the 2013 season.  Click here to read more about the new policy.

Prohibited and Restricted Items

CenturyLink Field and CenturyLink Field Event Center does not allow the following items:

  • Alcohol
  • Glass bottles or cans
  • Illegal drugs
  • Firearms/weapons
  • Laser pointers
  • Horns/whistles/noisemakers for NFL games
  • Signs or flags larger than 18 inches
  • Any item deemed by management to be inappropriate or may disrupt other fans' enjoyment of the game.

Banners and Signs

Banners and signs are permitted in the stadium as long as they do not obstruct the view of guests or block stadium signage. Banners and signs must be event-related, in good taste and not commercial, political or offensive in nature. All signs must be hand-held; signs on sticks are not permitted. CenturyLink Field reserves the right to remove any banner or sign.

Cameras, Audio and Video Recorders

Personal photography is permitted at CenturyLink Field provided the images are for personal use only; however, any audio or video recording is in violation of the National Football League. Photographic support tools that may interfere with others' enjoyment of the game (tripods, professional lenses - larger than 200 mm, etc.) are not permitted in the stadium.

Cell Phones

The use of cellular phones is permitted inside CenturyLink Field and CenturyLink Field Event Center provided they do not interfere with other guests' enjoyment of an event.

Credit Cards

The CenturyLink Field Box Office, Seahawks Pro Shop and permanent novelty stands prefer MasterCard, but also accept VISA, American Express, and Discover. All stadium concession stands accept MasterCard, VISA and American Express. Credit card acceptance varies for all other CenturyLink Field events.

MasterCard with PayPass technology gives fans speed and convenience at stadium and event center concession stands and the Seahawks Pro Shop.

Covered Seating

The majority of the seats in CenturyLink Field are protected from the elements. The following general outline will serve to assist fans in determining whether or not their seats are covered. This information is weather and wind speed/direction contingent. Generally, the east side is known as the "sunny side", and in addition, will be more exposed to the elements.

  • Field/Main Level Cover: Cover begins at Rows Z-AA of the 100 level sideline seats
  • North End Zone and Hawks Nest: No covered seating
  • South End Zone: Cover only in last two rows, QQ and PP
  • Wells Fargo Club Level: All seating covered
  • Suite Level: All seating covered
  • Upper Level: Sideline-covered*; Corners-no covered seating

*East side, rows A-D may be exposed to elements based on wind speed

Customer Service

During a CenturyLink Field event, please direct any comments and concerns to the nearest GuestLink Services or Concierge Desk. Questions or comments may also be directed to the Seahawks Customer Relationship Department by calling (888) 635-4295, Monday through Friday from 9:00 am - 5:00 pm, or e-mailing Seahawks Customer Service.

Ejection

CenturyLink Field and the Seattle Seahawks reserve the right to eject anyone whose behavior is unruly or illegal in nature. Tickets will be revoked without a refund and the individual(s) will be escorted from CenturyLink Field and CenturyLink Field Event Center.

Seahawks season ticket holders are responsible for the behavior of persons using their seats. If those persons are ejected, the Seattle Seahawks may take appropriate action against the season ticket holder, up to and including season ticket revocation.

Emergencies and Evacuation Procedures

In the event of a serious CenturyLink Field and Event Center emergency, all event staff, law enforcement and fire personnel are available to assist guests, including those with disabilities. Information will also be provided over the public address system and on stadium televisions and scoreboards.

Fan Code of Conduct

We are committed to improving your game day experience and providing a safe, family environment. To report any inappropriate activity that is disrupting your enjoyment of the game or for housekeeping needs, text-message HAWK12 (429512).  A Guest Services or security member will respond to your location.

Fan Behavior

First & Goal is committed to creating a safe, comfortable and enjoyable experience for its guests at CenturyLink Field and CenturyLink Field Event Center. The facility's staff will proactively intervene to support an environment where event patrons, their guests and other fans can enjoy the event experience free from the following behaviors:

  • Smoking on CenturyLink Field and CenturyLink Field Event Center premises
  • Foul or abusive language or obscene gestures.
  • Intoxication or other signs of impairment related to alcohol consumption.
  • Fighting, taunting, or threatening remarks or gestures.
  • Sitting in a location other than the guest's ticketed seat.
  • Displays of affection not appropriate in a public setting.
  • Obscene or indecent clothing.
  • Any disruption to the progress of the event by guests' actions.
  • Throwing objects of any kind.
  • Any other conduct that is beyond the bounds of reasonable behavior for spectators attending a professional sporting

Each guest should hold his or her ticket stub and be ready to display it to stadium officials to verify their seat location. All Season Ticket Holders are responsible for their conduct as well as the conduct of their Guests and/or persons occupying their seats.

Field Access

Only authorized personnel with proper credentials will be permitted on the field before, during or after a Seahawks game. Any unauthorized person going onto the field will be removed and subject to arrest and loss of Seahawks season tickets.

Food and Beverage Policy

Seahawks fans may bring food into CenturyLink Field and CenturyLink Field Event Center on game days in clear plastic bags only, but per NFL Policy, outside beverages are not allowed.  Exceptions are made for factory-sealed bottled water (non-enhanced, flavored or carbonated), baby bottles, beverages related to medical needs, and unopened, soft-sided single-serve containers (ie. juice boxes).  Coolers and large backpacks are also prohibited on Seahawks game days (see Bag Search).

For most other events in CenturyLink Field and CenturyLink Field Event Center, outside food and beverages are not permitted.

Football in Stands

NFL rules state that any ball landing in the stands as a result of play must be returned to the playing field.  A CenturyLink Field staff member will identify themselves and request the ball returned to the field of play.

Free Speech Rules at CenturyLink Field

For more information on free speech rules at CenturyLink Field visit http://www.centurylinkfield.com/free-speech-rules/

Game Day Giveaways

For the majority of games, giveaway items are distributed to fans upon entering the stadium gates. Although giveaway items are ordered in quantities to accommodate CenturyLink Field's seat capacity, receipt of a giveaway item is not guaranteed. Arriving early and utilizing the gate entrance designated on the game ticket is the best way to ensure receipt.

Gate Opening Times

For Seahawks games, all gates open three hours prior to kickoff. Gate opening times for other events in CenturyLink Field and CenturyLink Field Event Center will vary by event. For specific event information, please call the Event Hotline at (206) 381-7500.

Lost and Found

If you have misplaced an item at an event, please proceed to the nearest GuestLink Services.  After the conclusion of the event you may contact the Seahawks Customer Relationship Department at (888) 635-4295. Lost items will be kept for one month; those unclaimed after that time will be donated to charity.

Lost Children/Parents

Guests are encouraged to instruct children in their group to find a CenturyLink Field staff member if they become lost or separated from their group. Lost children will be taken to the nearest GuestLink Services.  Parents looking for a lost child should follow the same procedure.

As a preventive measure, all GuestLink Services offer the "Family Finder" program as a free service. Parents can also have their seat location printed on a fun wristband for their children to wear while at CenturyLink Field.

Paging

Those who wish to leave an emergency number with relatives or sitters can refer them to the CenturyLink Field office at (206) 381-7555. Please remember to leave an exact seat location (section, row, seat number) at home with the emergency number. If CenturyLink Field is contacted in the event of an emergency, stadium staff member will deliver the message to a patron's seat.

Police

For your safety and convenience, Seattle Police Department and King County officers are stationed throughout CenturyLink Field and CenturyLink Field Event Center. If you have an emergency, please notify the nearest CenturyLink Field member representative immediately.

Public Display of Affection or PDA

CenturyLink Field is committed to providing an atmosphere that all guests find enjoyable.  As part of this commitment, we ask that all guests keep acts of affection tasteful and discrete. 

Radio, Televisions

Radios and televisions are permitted in CenturyLink Field and CenturyLink Field Event Center so long as they do not disturb other fans. For the benefit of others, fans listening to broadcasts are required to use headsets.

Re-Entry Policy

Due to security concerns and direction from NFL Security, re-entry is ONLY permitted up until kickoff time. After kickoff there is no re-entry. Once a fan exits CenturyLink Field after kickoff, THEY CANNOT RE-ENTER. In the case of a medical emergency, you can be issued a medical pass by CenturyLink Field First Aid.

Restrooms

Restrooms are located throughout CenturyLink Field and CenturyLink Field Event Center and are all ADA-compliant. Family restrooms with baby-changing tables and chairs for nursing are also available throughout the facility.

Safe Ride Home Programs

CenturyLink Field, in conjunction with Delaware North Sportservice, Anheuser-Busch and Graytop Taxi, has developed the Safe Ride Home program. Guests who feel they cannot safely drive home due to the effects of alcohol should visit the nearest GuestLink Services where they will be escorted to the pick up on 1st and S. Royal Brougham Way and receive a taxi ride to their residence - free of charge.

Skateboarding/Rollerblading

Skateboarding and/or rollerblading on property surrounding CenturyLink Field and Event Center is strictly prohibited.

Smoking/Tobacco

In compliance with state law (RCW 70.160), smoking is prohibited in all areas of CenturyLink Field and Event Center.  Tobacco use of any kind is prohibited inside the stadium seating area.

Solicitation/Literature

Any persons without written consent from either First & Goal Inc. or the Seattle Seahawks are prohibited from soliciting contributions or distributing literature on CenturyLink Field and CenturyLink Field Event Center property (inside or outside).

Strollers

Strollers are allowed in CenturyLink Field and CenturyLink Field Event Center. During stadium events, strollers too large to be stored under a seat may be checked at the nearest GuestLink Services.

Umbrellas

Umbrellas are permitted in the stadium provided they do not interfere with other guests' enjoyment of an event.

Video Boards (Hawkvision)

The video boards at CenturyLink Field are called HawkVision and represent a "one-of-a-kind" approach to sports venue video displays. HawkVision was designed, engineered and built to deliver video and graphic images of the highest resolution and clarity to fans. The south video board, measuring approximately 84 feet wide by 24 feet high, will display video in a super landscape format. The North Tower's board is the first-ever portrait layout, measuring approximately 44 feet wide by nearly 50 feet high. Together, the HawkVision video boards represent some of the largest viewing surfaces in the NFL.

Visiting Team Fans

Visiting teams fans are our guests.  Harassment of the visiting team or their fans will be considered unruly behavior and grounds for ejection or arrest.